Terms of service

 

 

 

 

 

 

1. SCOPE
These General Terms and Conditions apply to all orders placed by consumers (§ 13 BGB) via the online shop of:

AFATO Surfwear
Diandra Stelljes & Fabian Tappert Textil GbR
Eutiner Straße 30
27751 Delmenhorst, Germany
Email: hello@afato-surfwear.com

2. CONTRACTUAL PARTNER & CONCLUSION OF CONTRACT
The purchase contract is concluded with:
Diandra Stelljes & Fabian Tappert Textil GbR
The product presentations in our online shop are not legally binding offers but serve as a non-binding online catalogue.
By clicking the "Buy now" button, you place a binding order. The contract is concluded upon dispatch of the order confirmation.

3. PRICES & SHIPPING COSTS
All prices listed are total prices. According to § 19 of the German Value Added Tax Act (UStG), we do not charge VAT and do not show it separately (small business regulation).
Shipping costs are displayed separately during the checkout process.

For deliveries outside the EU (e.g. to the USA, Australia, Indonesia), additional duties, taxes or fees may apply, which are to be borne by the customer.

4. DELIVERY
Delivery will be made either from Germany or from our warehouse in Bali, depending on the destination and product availability.
Details on shipping times and countries can be found on our shipping page.

5. PAYMENT METHODS
In the AFATO shop, the following payment options are available:

  • Shopify Payments (e.g. credit card, Klarna, Sofort, etc.)

  • PayPal

Your chosen payment method will be charged immediately upon order completion.

6. RETENTION OF TITLE
The goods remain our property until full payment has been received.

7. RIGHT OF CANCELLATION
Consumers have a statutory right of cancellation in accordance with our cancellation policy.
The cancellation period is 14 days from receipt of the goods.
Return shipping costs are to be borne by the customer.

8. WARRANTY
The statutory warranty rights apply.
In case of defects, you are entitled to repair or replacement.
Further claims only exist in cases of intent or gross negligence.

9. ONLINE DISPUTE RESOLUTION
The European Commission provides a platform for online dispute resolution:
https://ec.europa.eu/consumers/odr/
We are neither obligated nor willing to participate in a dispute resolution procedure before a consumer arbitration board.

10. JURISDICTION & APPLICABLE LAW
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
The place of jurisdiction is Delmenhorst or Hamburg, if legally permissible.
For customers outside the EU, mandatory consumer protection laws of their country of residence may also apply.

11. CONTRACT LANGUAGE
The contract language is German or English.