FAQ
1. HOW CAN I PLACE AN ORDER?
Choose the desired product, add it to your cart, and proceed through the checkout process. Enter all the necessary information to complete your order.
2. WHAT PAYMENT METHODS ARE ACCEPTED?
We accept common payment methods such as credit cards, PayPal, and other secure online payment options. A complete list of accepted payment methods can be found in the checkout section.
3. ARE THERE SHIPPING COSTS?
Shipping costs vary depending on the delivery location. The exact costs will be displayed during the ordering process before confirming the payment.
4. HOW CAN I CHECK THE STATUS OF MY ORDER?
After completing your order, you will receive a confirmation email with a link to track your order.
5. CAN I CANCEL OR MODIFY MY ORDER?
After completing the order, changes or cancellations may not be possible. However, please contact us promptly to discuss potential options.
6. HOW DOES PRODUCT RETURNS WORK?
Information about returns can be found under "Shipping & Returns" on our website.
7. HOW CAN I REACH THE CUSTOMER SERVICE?
We are available via email (hello@afato-surfwear.com).
We hope that these FAQs address all your questions. If you need further assistance, please do not hesitate to contact us. Thank you for your purchase!
Choose the desired product, add it to your cart, and proceed through the checkout process. Enter all the necessary information to complete your order.
2. WHAT PAYMENT METHODS ARE ACCEPTED?
We accept common payment methods such as credit cards, PayPal, and other secure online payment options. A complete list of accepted payment methods can be found in the checkout section.
3. ARE THERE SHIPPING COSTS?
Shipping costs vary depending on the delivery location. The exact costs will be displayed during the ordering process before confirming the payment.
4. HOW CAN I CHECK THE STATUS OF MY ORDER?
After completing your order, you will receive a confirmation email with a link to track your order.
5. CAN I CANCEL OR MODIFY MY ORDER?
After completing the order, changes or cancellations may not be possible. However, please contact us promptly to discuss potential options.
6. HOW DOES PRODUCT RETURNS WORK?
Information about returns can be found under "Shipping & Returns" on our website.
7. HOW CAN I REACH THE CUSTOMER SERVICE?
We are available via email (hello@afato-surfwear.com).
We hope that these FAQs address all your questions. If you need further assistance, please do not hesitate to contact us. Thank you for your purchase!